Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all guests, the following policies are honored:

24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged half the total amount of your scheduled appointment or $20 for any scheduled appointment that is under a $40 total. This amount must be paid prior to your next scheduled appointment.

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment with no notice for whatever reason will be considered a “no-show.” They will be charged in full for their missed appointment. This fee must be paid before another appointment is made. 

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, the artist will determine if there is enough time remaining to start a service. Regardless of the length of the service actually given, you will be responsible for the cost of the “full” appointment. Out of respect and consideration to your artist and other guests, please plan accordingly and be on time.

Thank you for understanding. We look forward to serving you!